中小企业SaaS ERP采纳价值-风险模型研究

doi:10.3969/j.issn.1007-7375.2020.06.006

摘要/Abstract

摘要： 本文从战略管理的角度出发，基于理性行为理论(theory of reasoned action，TRA)模型，从SaaS ERP(software-as-a-service ERP)采纳价值认知和采纳风险认知2个视角，结合企业SaaS ERP采纳过程分析，分别从采纳近期、中期、远期识别SaaS ERP采纳价值，从采纳决策阶段、供应商选择阶段、服务迁移阶段识别SaaS ERP采纳风险，构建了SaaS ERP采纳价值-风险模型，并基于支持向量机(support vector machine，SVM)进行采纳决策仿真。该模型能为中小企业采纳和评估SaaS ERP提供相应的指导，为后续SaaS ERP的相关研究提供一定的理论参考。

关键词: SaaS ERP模式, 价值-风险模型, 理性行为理论, 支持向量机

Abstract: From the perspective of strategic management, based on the theory of reasoned action (TRA) model, the SaaS ERP (software-as-a-service ERP) is identified from two perspectives of value recognition and risk recognition. From the perspective of enterprise SaaS ERP adoption process analysis, it respectively identifies SaaS ERP from the short-term, medium-term and long-term. The adoption value of ERP is identified from the adoption decision-making stage, supplier selection stage and service migration stage. The adoption value-risk model of SaaS ERP is constructed, and the adoption decision-making simulation is carried out based on support vector machine (SVM). The model can provide guidance for small and medium-sized enterprises to adopt and evaluate SaaS ERP. In addition, it can lay a theoretical foundation for the follow-up research of SaaS ERP.

Key words: SaaS ERP, value-risk model, rational behavior theory, support vector machine (SVM)

中图分类号:

C931.6

李丹, 朱宗乾, 贾义伍. 中小企业SaaS ERP采纳价值-风险模型研究[J]. 工业工程, 2020, 23(6): 42-51.

LI Dan, ZHU Zongqian, JIA Yiwu. A Research on Value-risk Model of SaaS ERP Adoption in Small and Medium-sized Enterprises[J]. Industrial Engineering Journal, 2020, 23(6): 42-51.

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