Abstract:
The consistency of passengers′ visual information needs and information supplied by visual cues in virtual waiting plays a role in passengers′ way finding behavior. By controlling the consistency of two virtual cues (dynamic transport timetable & layout of ticket check) and users′ visual needs, a study is conducted into the time to complete the task, time to scan the timetable, and time to act as indicators to evaluate the function of visual cues in different ways, which provides a scientific basis for visual management in railway stations. The results show that passengers′ performance in wayfinding tasks are better when information sequence on the timetable and users′ visual coding needs are kept consistent. Besides, compared with layout of sequence and layout of parity, layout of AB is an ideal type of ticket check which can induce passengers′ spatial cognition in a relatively short time.