精益思想视域下的供应链成员知识服务研究

    A Research on Knowledge Services of Supply -Chain Members Based on Lean Thinking

    • 摘要: 基于精益思想的视角,采用文献分析方法,对供应链成员知识服务研究现状进行梳理,对成员知识服务存在的问题进行剖析。针对相应问题,将知识服务流程归纳为需求表征、知识集成、知识融合及显性化、知识服务反馈4个环节,并将精益思想融入供应链成员知识服务中,构建了成员知识服务的精益模型,设计了“宏观链—微观环”的组合方式,并提出了实施策略,即知识需求确定,知识流分析,知识产品价值拉动和服务过程优化。

       

      Abstract: Based on the perspective of Lean Thinking, using the method of literature analysis, and combing the research status of the knowledge services in supply chain members, the issues of the knowledge services in supply chain members are analyzed. In accordance with the corresponding problems, knowledge services processes, which can be summed up as demand representation, knowledge integration, knowledge fusion and externalization, knowledge services feedback, and lean thinking, are incorporated into the knowledge services in supply chain members. Then a lean model of the knowledge services in supply chain members is built, a “macro-chain-micro-ring” combination designed, and the corresponding implementation strategy put forward which includes the requirements definition, knowledge flow analysis, knowledge product value driving and service process optimization.

       

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