考虑物流服务水平和退货率的物流模式选择

    Logistics Model Selection Considering Logistics Service Levels and Return Rates

    • 摘要: 针对电商供应链中物流模式选择问题,构建了由单个供应商、物流服务商与线上零售商组成的三级供应链模型,通过引入物流服务水平敏感系数与退货率,系统探究了自主直邮、中转集运和比例直邮3种物流模式的决策逻辑。结合主从博弈模型与逆向归纳法,求解出各供应链成员的均衡解,并通过敏感性分析与不同模式比较,揭示了核心变量对决策的影响机制。研究结果表明:在供应链成员决策方面,中转集运为最优物流模式,自主直邮模式为最次选择;供应商、物流服务商和线上零售商都倾向于选择中转集运模式;物流服务水平敏感系数对单位物流服务价格、物流服务水平、零售价格产生积极影响(对批发价格无影响),且对各成员利润呈正向影响;退货率对零售价格的作用受佣金比例的阈值调节(低于阈值时,与零售价格负相关,高于阈值时正相关),但对其他决策变量和利润均产生负向影响。最后,运用数值算例对所得理论结果进行验证。

       

      Abstract: Addressing the issue of logistics mode selection in e-commerce supply chains, we construct a three-tier supply chain model involving a single supplier, a logistics service provider, and an online retailer. By introducing the logistics service level sensitivity coefficient and the return rate, it systematically explores the decision-making logic of three logistics modes: direct mail, transit hub consolidation, and hybrid proportional direct mail. Combining the Stackelberg game model and backward induction, it derives the equilibrium solutions for each supply chain member and reveals the impact mechanisms of core variables on decision-making through sensitivity analysis and inter-model comparisons. The findings are as follows: Firstly, regarding the decision-making processes of supply chain members, transit hub consolidation emerges as the optimal logistics model, while direct mail is the least preferred option. All members tend to favor the transit hub consolidation model. Secondly, the logistics service level sensitivity coefficient positively impacts unit logistics service prices, logistics service levels, and retail prices (with no effect on wholesale prices) and drives profits for all members. Additionally, the effect of return rate on retail prices is moderated by the commission ratio threshold (showing negative correlation below the threshold and positive correlation above it), but exerts a negative suppression on other decision variables and profits. Finally, numerical examples are employed to visually illustrate the theoretical findings.

       

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