考虑“坏果赔偿”的生鲜农产品电商供应链直播策略:网红直播vs. AI直播

    Live-Streaming Strategies in a Fresh Agricultural Product E-Commerce Supply Chain with Spoilage Compensation: Influencer Live Streaming vs. AI Live Streaming

    • 摘要: 针对生鲜农产品物流成本高且存在坏果赔偿的现实情境,研究了供应链在网红直播与AI直播之间的最优策略选择问题。以一个供应商、一个物流服务提供商、一个网红主播构成的电商供应链为研究对象,构建了网红直播与AI直播两种模式下的定价决策模型,系统分析了单位赔偿价格、消费者等待成本、主播流量及市场规模等关键因素对供应链决策与利润的影响。研究结果表明,从供应商视角看,网红主播流量并非越多越好,其利润随流量变化呈现先降后升的U型关系;而从供应链整体视角看,流量提升始终有利于整体利润增长。进一步发现,无论采用网红直播还是AI直播,最优模式选择均高度依赖于消费者等待成本、单位赔偿价格与市场规模。高等待成本与大规模市场更有利于AI直播,而低等待成本且赔偿价格较高的情形下网红直播更具优势。研究结论为为生鲜电商供应链的直播模式选择决策提供了理论依据与管理启示。

       

      Abstract: Considering the high logistics costs and damaged-product compensation in the fresh agricultural product supply chain, this study investigates the optimal strategy selection between influencer live streaming and AI live streaming. Taking an e-commerce supply chain consisting of a supplier, a logistics service provider, and an influencer as the research object, this paper develops pricing decision models under two live streaming formats and systematically analyzes the impacts of key parameters, including the unit compensation price, consumer waiting cost, influencer’s traffic, market size, et al., on the supply chain’s strategies and profits. The results show that, from the supplier’s perspective, influencer traffic is not always beneficial. The supplier profit first decreases and then increases with traffic, exhibiting a U-shaped relationship. From the supply chain perspective, higher traffic always increases total profit. The analysis further shows that the optimal formats choice, under both influencer live streaming and AI live streaming, depends critically on consumer waiting cost, the unit compensation price, and market size. High waiting cost and a large market favor AI live streaming, whereas low waiting cost combined with a high compensation price makes influencer live streaming more advantageous. The findings provide theoretical support and managerial insights for live streaming mode selection decisions in fresh e-commerce supply chains.

       

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