大模型视角下智慧物流运营协同管理框架

    A Collaborative Operations Management Framework for Smart Logistics Using Large Language Models

    • 摘要: 针对智慧物流深度协同中面临的信息孤岛、信任缺失与目标冲突等协同困境,以大模型视角提出全新解决路径。通过系统剖析智慧物流运营协同管理瓶颈,深入阐述大语言模型自然语言理解、多模态感知融合、智能体交互推理、模拟与预测、资源调度优化五项关键技术赋能协同管理作用机制,构建由数据层、支撑层、应用层与保障层构成的四层协同管理框架。提出信息协同平台以实现物流数据自动对齐与互操作,设计数据驱动的协同协商机制以提供透明的利益与风险量化分析,构建全局资源优化系统统筹多方约束与冲突目标。该框架在跨主体语义互通、信任建立与全局资源优化方面设计了全新机制,为智慧物流从分散运作向一体化智能协同演进提供系统的理论支撑与可行的实施路径。

       

      Abstract: To address the collaborative dilemmas in smart logistics, such as information silos, lack of trust, and goal conflicts during deep collaboration, a novel solution is proposed from the perspective of large language models (LLMs). The bottlenecks of collaborative management in smart logistics operations are systematically analyzed. The mechanisms through which five key technologies of LLMs—natural language understanding, multimodal perception fusion, agent-based interactive reasoning, simulation and prediction, and resource scheduling optimization—empower collaborative management are elaborated. A four-layer collaborative management framework is constructed, comprising a data layer, a support layer, an application layer, and a guarantee layer. An information collaboration platform is proposed to achieve automated alignment and interoperability of logistics data. A data-driven collaborative negotiation mechanism is designed to provide transparent quantitative analysis of benefits and risks. Furthermore, a global resource optimization system is built to coordinate multiple constraints and reconcile conflicting goals. The framework introduces novel mechanisms for cross-entity semantic interoperability, trust establishment, and global resource optimization, providing systematic theoretical support and a feasible implementation pathway for the evolution of smart logistics from decentralized operations to integrated intelligent collaboration.

       

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