A Study of the Influence of Application Arrangement of Smartphones on User Performance of a Subtask

Abstract

Abstract:

The influence of smartphone application arrangement on user performance of completing a sub-task and satisfaction in the course of telephoning is studied. Based on simulated smartphone interface, three kinds of application arrangement are designed for the experiment, which are frequently-used style, historical style, and hierarchical style. Participants begin to conduct another application in a kind of application arrangement while telephoning. While participants conduct these tasks, the points of gaze, task completing time, and satisfaction are all recorded. The results show that the user′s completing time is less significant than the other two and satisfaction is the best while the frequently-used style is arranged on the telephoning interface. But the points of gaze have no significant difference among them. Therefore, the performance and satisfaction is the best while the frequently-used style is arranged on the telephoning interface.

Key words: smartphone application, application arrangement, user behavior

QIN Hua1, RAN Linghua2, XING Huining1. A Study of the Influence of Application Arrangement of Smartphones on User Performance of a Subtask[J]. Industrial Engineering Journal .

References

［1］OHMER, M, KRUGER A. A study on icon arrangement by smartphone users［EB/OL］.［2015-11-15］http://matthiasboehmer.de/wpcontent/uploads/2013/01/BoehmerCHI2013IconArrangement.pdf.
［2］DILLON A, RICHARDSON J, MCKNIGHT C. The effects of display size and text splitting on reading lengthy text from screen［J］. Behavior & Information Technology, 1990, 9(3):215-227.
［3］JONES M, MARSDEN G, MOHDNASIR N, et al. Improving web interaction on small displays［J］. Computer Network, 1999, 31(16)：1129-1137
［4］TANG K. Menu design with visual momentum for compact smart products［J］. The Journal of The Human Factors and Ergonomics Society, 2001，43(2):267-277.
［5］WANG A H, LAI Y Y, SUN C T. Effect of PDA scrollingand hierarchymenu design on users′ operating performance［J］. Displays, 2004, 25(2): 109-114.
［6］BOHMER M, BAUER G. Exploiting the icon arrangement on mobile devices as information source for contextawareness［C］. Proceeding of Mobile HCI,2010, ACM, NY, USA.
［7］HUHTALA J, MANTYJARVI J, AHTINEN A, et al. Animated transitions for adaptive small size mobile menus［C］.Proceeding of INTERACT(1): LNCS 5726, 2009, 772-781.
［8］BENYON D. Adaptive systems: a solution to usability problems［J］. User Modeling and User-Adapted Interaction, 1993, 3(1): 65-87.
［9］WELD D S, ANDERSON C, DOMINGOS P, et al. Automatically personalizing user interfaces［C］. Proceedings of the 18th International Joint Conference on Artificial Intelligence. 2003, Edmonton, AB.
［10］VAN Velsen L, VAN der Geest T, KLAASSEN R, et al. User-centered evaluation of adaptive and adaptable systems: a literature review［J］. The Knowledge Engineering Review. 2008, 23(3): 261-281.
［11］VERKASALO H. Contextual patterns in mobile service usage［J］. Personal and Ubiquitous Computing, 2009, 13(5):331-342.
［12］DO T M T, PEREZ D G. By their apps you shall understand them: mining large-scale patterns of mobile phone usage［C］.Proceeding of the 9th International Conference on Mobile and Ubiquitous Multimedia. NY, USA: ACM:2010.
［13］MITCHELL J, SHNEIDERMAN B. Dynamic versus static menus: an exploratory comparison［J］. SIGCHI Bull, 1989, 20(4):33-37.
［14］PARK J, HAN S H, PARK Y S, et al. Adaptable versus adaptive menus on the desktop: performance and user satisfaction［J］. International Journal of Industrial Ergonomics, 2007, 37(8): 675-684.
［15］BRIDLE R, MCCREATH E. Inducing shortcuts on a mobile phone interface［C］. Proceeding of the 11th International Conference on Intelligent User Interface, NY, USA:ACM: 2006 327-329.
［16］VETEK A, FLANAGAN J, COLLEY A,et al. Smart actions: context-aware mobile phone shortcuts［C］. Proceeding of the 12th IFIP TC 13th International Conference on HumanComputer Interaction: Part I, 2009: 24-28.
［17］王璟. 手机菜单类型的工效学研究［D］.杭州：浙江理工大学,2010.
WANG Jing. Ergonomic study of mobile menu types［D］. Hangzhou: Zhejing SicTech University. 2010.
［18］葛列众,王璟. 手机菜单类型对用户操作绩效及满意度的影响［J］. 人类工效学, 2012, 18(1): 11-15.
GE Liezhong, WANG Jing. Effect of mobile phone menu types on user′s performance and satisfaction［J］. Chinese Journal of Ergonomics, 2012, 18(1) 11-15.
［19］尚媛媛，李宏汀. 手机菜单的工效学研究综述［J］. 人类工效学, 2014, 20(5): 77-80.
SHANG Yuanyuan, LI Hongding. Literature review of mobile phone menu on ergonomics［J］. Chinese Journal of Ergonomics, 2014, 20(5): 77-80.
［20］何秀琴. 基于情境感知的手机自适应用户界面设计研究［D］. 北京：北京邮电大学,2012.
HE Xiuqin. A study of adaptive user interface design for mobile phone based on context-awareness［D］. Beijing University of Posts and Telecommunications, 2012.
［21］ALBERS M, KIM L. Information design for the small-screen interface: an overview of web design issues for personal digital assistants［J］. Technical Communication, 2002, 49(1): 45-60.
［22］楼丽霞，陈祎，符德江. 手机菜单引导方式对老年人菜单搜索效率的影响［J］. 人类工效学, 2014, 20(2): 20-24.
LOU Lixia, CHEN Yi, FU Dejiang. Effect of mobile phone menu types on the elder′s searching performance［J］. Chinese Journal of Ergonomics, 2014, 20(2): 20-24.