Industrial Engineering Journal ›› 2022, Vol. 25 ›› Issue (4): 116-124.doi: 10.3969/j.issn.1007-7375.2022.04.014

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A Research on Optimization of Product Service Supply Chain under the Influence of Pre-sales Service

REN Xiaohui1, SHEN Jin2, CHANG Daofang1   

  1. 1. Institute of Logistics Science and Engineering, Shanghai Maritime University, Shanghai 201306, China;
    2. School of Business, Shanghai Dianji University, Shanghai 201306, China
  • Received:2020-11-07 Published:2022-08-30

Abstract: In view of the product service supply chain (PSSC) optimization problem considering the influence of pre-sales service, the non-linear optimization theory is used to construct the PSSC network optimization model under the influence of pre-sales service. The global profit optimal solution of service integrators and product suppliers are taken as the goal to solve the optimal service level, service price and PSSC network structure. A bi-level nested genetic algorithm with constraint reasoning is proposed. Finally, by calculating the PSSC case of a building material company that produces ship water mist spray system, it is proved that the mathematical model and the constrained double-nested genetic algorithm have some theoretical guidance and reference value for solving this kind of problems.

Key words: product service supply chain (PSSC), pre-sales service, service level, service price

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