Industrial Engineering Journal ›› 2016, Vol. 19 ›› Issue (3): 102-108.

Previous Articles     Next Articles

A Conflict Management Model for Public Cultural Facilities Based on TRIZ and Axiomatic Design

  

  1. Management and Economics college, Tianjin University, Tianjin 300072, China
  • Online:2016-06-30 Published:2016-08-31

Abstract:

In order to identify and research the contradiction and conflicts existing in public cultural facilities management, TRIZ innovation tools and Axiomatic Design theory together are combined as a research method. Firstly, the contradiction between public demand and practical constraints are explored and analyzed using Independent Axiom derived from Axiomatic Design theory. Secondly, the possible solution sets to previous contradiction are found through TRIZ method based on technical parameters of public cultural facilities management system, and then the optional schemes are evaluated and selected according to Information Axiom also from Axiomatic Design theory. Finally, the actual problems to Cultural Center of Tianjin City such as high vacancy rate of the gallery and low space utilization rate of the library are effectively resolved. The combination of TRIZ and Axiomatic Design could effectively remedy the limitation of the TRIZ theory on finding the optimal solution, and provide a new thought on conflict management innovation of public cultural service facilities.

Key words: TRIZ(Teoriya Resheniya Izobreatatelskikh Zadatch), axiomatic design, public cultural facilities, conflict management